1. Introduction & General Provisions
Welcome to faptok Official. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website faptok-official.com or use our related services. Please read this policy carefully. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined here. If you do not agree, please discontinue use of our services immediately.
This policy applies to all information collected through our website, mobile application, and any related services, sales, marketing, or events (collectively, the "Services").
2. What Data We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you. The categories of personal data we collect include:
- Personal Identifiers: Such as your name, email address, phone number, date of birth, and username when you create an account.
- Profile and Preference Data: Information you provide in your user profile, including biography, interests, preferences, and any photos you choose to upload.
- Technical and Usage Data: Automatically collected information like your IP address, browser type and version, device identifiers, operating system, pages you view, links you click, and the dates/times of your visits.
- Location Data: General location information derived from your IP address or, with your explicit consent, precise GPS location from your mobile device to facilitate local connections.
- Communication Data: Records of your communications with us (support inquiries, feedback) and, if you use our messaging features, metadata about your interactions with other users (message timestamps). Message content is end-to-end encrypted and not stored by us in readable form.
- Payment Information: If you make a purchase, our third-party payment processors handle your payment card details. We only receive confirmation of payment and your billing address, not your full card number.
3. How We Use Your Data
We use the information we collect for various legitimate business purposes, including:
- To create, maintain, and secure your user account.
- To provide, personalize, and improve the Services, including suggesting potential matches and curating content.
- To process transactions and send you related information, including confirmations and invoices.
- To communicate with you, such as sending service-related announcements, responding to your inquiries, and providing customer support.
- To send promotional communications (marketing emails) if you have opted in. You can opt-out at any time.
- To ensure the safety and integrity of our platform by detecting, preventing, and addressing fraud, abuse, security risks, and technical issues.
- To comply with legal obligations and enforce our Terms of Service.
We process your data based on your consent, the necessity to perform our contract with you, compliance with legal obligations, or our legitimate interests, which we always balance against your rights.
4. Sharing Data with Third Parties
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your data in the following limited circumstances:
- Service Providers: With trusted vendors who perform services on our behalf (e.g., hosting, analytics, payment processing, customer support, email delivery). These partners are contractually bound to protect your data and use it only for the purposes we specify.
- Legal Requirements: If required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
- Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, where user information may be among the transferred assets.
- With Your Consent: We will share your information with third parties when you direct us to or give us explicit permission.
5. Data Protection & Security
We implement a comprehensive suite of administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (using TLS/SSL) and at rest, strict access controls, regular security assessments, and employee training on data protection.
Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data. We will comply with applicable data protection laws, which may include the GDPR for users in the European Economic Area (EEA) and the CCPA/CPRA for users in California. Your rights may include:
- Right to Access & Portability: Request a copy of the personal data we hold about you in a structured, machine-readable format.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain conditions.
- Right to Restrict Processing: Request that we limit the way we use your data.
- Right to Object: Object to our processing of your personal data based on our legitimate interests.
- Right to Withdraw Consent: Where we rely on your consent, you may withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, please contact us using the information in the "Contact" section below. We may need to verify your identity before processing your request.
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to collect and store information about your interactions with our Services. Cookies are small data files placed on your device.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function (e.g., login sessions, security).
- Performance/Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). This data is aggregated and anonymous.
- Functionality Cookies: Remember your preferences (e.g., language, region) to personalize your experience.
- Advertising Cookies: Used to deliver relevant advertisements on our platform and third-party sites, and to measure the effectiveness of ad campaigns.
You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that blocking essential cookies may affect the functionality of our Services. You can also manage your cookie preferences via our Cookie Settings tool, accessible from the website footer.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. The "Last Updated" date at the top of this page will indicate when the latest revisions were made. We encourage you to review this page periodically for any changes. If we make material changes, we will notify you through a prominent notice on our website or via email prior to the change becoming effective. Your continued use of the Services after the effective date of the revised policy constitutes your acceptance of the terms.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
Email: [email protected]
Mailing Address: Data Protection Officer, faptok Official, 123 Privacy Lane, Suite 500, Wilmington, DE 19801, USA.
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.